Q1. Do you offer free samples?
Yes, free samples are available, and we will work it out this way: Firstly, you need to pay for the samples and freight, sample prices will be deducted when the large order is confirmed.
Q2: What about the lead time?
We have a fast delivery. Most of items are in stock.
*Sample order around 1-5days,
*Bulk order around 5-10days.
*OEM and ODM orders: around 15-25days.
Q3: What is your MOQ of sex toys customization?
* Custom Packaging, MOQ: 100 pcs per product,
* Printed logo on product, MOQ: 100 pcs per product.
* Logo Stickers, no MOQ,
* Change product color, MOQ: 1000pcs per product.
* OEM: Make production according to your product design. For first mass production, requires at least 500pcs per product.
Q4: Can you send products to Amazon warehouses?
Of course, we have so many Amazon heavy customers, we can help you stick the FBA and UPC barcode to the products, and we can meet everything you requirement.
Q5. How do you control quality?
We have a quality control Department, Every stage of products are under control, include Incoming material and parts quality control, Input process quality control, Final Quality Control, Outgoing Quality Control.
Q6. What about your after-sale service? How to deal with the defective items?
We provide 12 months quality warranty, if there are any defective product, free new one will be offered in the next shipment or next order.
Q7:How can i pay?
Payment Methods: visa, mastercard, T/T, PAYPAL, PAYPAL_BNPL, APPLE_PAY, GOOGLE_PAY, PIX, OXXO, BILLIE, GC_REAL_TIME_BANK_TRANSFER.